3. Presione "centro de cuenta" -> "Mis consultas" y revise el estado de sus consultas

Dear customers, due to the implementation of the GDPR policy in Europe, UTSOURCE has also made adjustment accordingly to meet the policy requirements. Please read the new privacy policy carefully and this window will no longer pop up after you accept it.

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1 22

1.Can you search the parts you need quickly on our site?

  • Very easy to find the parts I need
  • Always can’t find the parts I need.
  • I can find the parts, but no detail /correct information
  • Other
2 23

2. In which way you send inquiry to us?

  • By email
  • By skype, whatsapp, facebook
  • By inquiry cart on our site
  • Other ways
3 24

3.Why you didn’t place an order when you got a quotation from us?

  • No product
  • High price
  • we don’t quote you in time
  • Not need or not decide yet
  • Other reason
4 25

4. Is there any problems when you check out?

  • There is no problems or questions
  • The total weight is not correct
  • The plus discount is not right
  • The page was gone sometimes
  • Other problems you had ever
5 26

5. Is there any problems when you make a payment?

  • No problems
  • Always can’t make the payment, there is an error
  • The payment terms on Utsource is limited
  • Other problems you had ever
6 27

6. Did you meet some quality problems when you got the parcels?

  • Yes, a lot
  • Yes, a little
  • No, don’t have any quality problems
  • Your own opinion
7 28

7. Have all your problems been solved in time?

  • Yes, all problems has been solved in time
  • Solved, but take a long time
  • Not solved and take a long time to communicate
  • Your own opinion
8 29

8, How do you think about our shipping service?

  • It takes a long time to ship the part out
  • Ok, I am satisfied with the shipping service
  • It takes a long time to delivery
  • The tracking information updated very slow
  • Your own opinion
9 30

9, Do you often focus on the activities on our site?

  • Yes, I know every event on our site
  • Yes, but don’t know much about them
  • No, never
  • Other opinion
10 31

10, How do you know about the website activity?

  • By the emails we sent you
  • By the banner in the home page on our site
  • By subscription
  • Others
11 32

11, What kind of events are you interested in on our site?

  • Plus Membership Service with discount
  • Get more shipping coupons or coupon for products
  • Free shipping, order under $5
  • Sales during the festival
  • what you want events
12 33

12, What do you think about the activity page on our site?

  • Don’t notice it
  • It is very nice, I like it
  • I don’t quite understand it
  • Other opinions
13 34

Any other problems or advice you can write here:

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  • (888) 2912842 ‬ imageimage USA & Canadá
  • (800) 4610326 image México
  • (Hable con nosotros en inglés, español, francés)
  • (Call us in English, Spanish, French)
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